top of page

Frequently Asked Questions

What to bring on a day hike/snowshoe?

Water and snacks,

Appropriate clothing, based on the weather forecast,

Closed toe shoes are required, hiking boots/shoes or running shoes are preferred. 

 

Can I bring my dog on a hike or snowshoe?

Day hikes/snowshoes - Yes, as long as your dog is well behaved and you clean up after them.

Back Country - No, dogs are not permitted on back country trips.

​

Do I have to have my own snow shoes?

No, we provide your snow shoes and crampons, as needed.

​

Will my group be paired up with another group?

Our hikes and back county trips are private, you will NOT be paired up with other hikers. We seek to create a customized experience for each of our guests.  Although times are provided for our private hikes, please reach out if you would prefer a different time or varied distance/time.  We can usually accommodate with enough notice.

​

What is your cancellation policy?

To receive a refund, hikers must cancel a minimum of 24 hours before their scheduled day hike/snowshoe and 14 days before a scheduled back country trip. No refund will be given after these times.

Should inclement weather make it necessary for Step it Up Adventures to cancel a day trip or back country tour, to ensure the safety of our guests, a full refund will be provided.  You will be contacted as soon as possible should this occur. 

​

Do I have to bring a signed copy of my waiver to the tour?

No, your guide will have a hard copy for you to sign upon your arrival.  The waiver is sent out in advance, only to review.  Click here to see the waiver. 

​

​

​

​

bottom of page