Frequently Asked Questions
What to bring on a day hike/snowshoe?
Water and snacks,
Appropriate clothing, based on the weather forecast,
Closed toe shoes are required, hiking boots/shoes or running shoes are preferred.
Can I bring my dog on a hike or snowshoe?
Day hikes/snowshoes - Yes, as long as your dog is well behaved and you clean up after them.
Back Country - No, dogs are not permitted on back country trips.
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Do I have to have my own snow shoes?
No, we provide your snow shoes and crampons, as needed.
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Will my group be paired up with another group?
Our hikes and back county trips are private, you will NOT be paired up with other hikers. We seek to create a customized experience for each of our guests. Although times are provided for our private hikes, please reach out if you would prefer a different time or varied distance/time. We can usually accommodate with enough notice.
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What is your cancellation policy?
To receive a refund, hikers must cancel a minimum of 24 hours before their scheduled day hike/snowshoe and 14 days before a scheduled back country trip. No refund will be given after these times.
Should inclement weather make it necessary for Step it Up Adventures to cancel a day trip or back country tour, to ensure the safety of our guests, a full refund will be provided. You will be contacted as soon as possible should this occur.
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Do I have to bring a signed copy of my waiver to the tour?
No, your guide will have a hard copy for you to sign upon your arrival. The waiver is sent out in advance, only to review. Click here to see the waiver.
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